Your privacy is our priority. This document clearly explains how Gempak99 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia.
All data transmitted between your device and gempak99 servers is protected by the highest level of encryption — the same standard used by international financial institutions.
Gempak99 never sells, rents, or shares your personal data with third parties for marketing purposes without your explicit consent. Your data remains yours.
You have the right to access, amend, or request deletion of your personal data at any time through the Gempak99 support team.
Your personal data and financial transactions are stored on servers protected by multi-layered firewalls and round-the-clock security monitoring.
Gempak99 uses cookies solely to enhance the user experience and for internal analytics. We do not use third-party tracking cookies that follow you outside the platform.
All data management practices at gempak99 comply with Malaysia's Personal Data Protection Act (PDPA) requirements, ensuring your rights as a user are always protected.
Welcome to the gempak99 Privacy Policy. This document is our written commitment to you — as a gempak99 platform user — on how we respect and protect your privacy. We understand that your trust is our most valuable asset, and safeguarding your personal data is not merely a legal obligation but a moral responsibility we take seriously.
This Privacy Policy applies to all users who access or use the Gempak99 website, mobile app, customer support services, and all digital platforms associated with the Gempak99 brand. By using any of our services, you acknowledge that you have read and understood this policy.
Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy Gempak99 as a complete set of agreement documents.
Gempak99 collects your personal data through several transparent and responsible methods. Below are the categories of data we collect and their purposes:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, IC number, date of birth, gender | Registration form / KYC |
| Contact Data | Phone number, email address, residential address | Account registration |
| Financial Data | Bank account number, deposit and withdrawal records | Payment transactions |
| Technical Data | IP address, browser type, operating system, device ID | Automated system logs |
| Usage Data | Betting records, games played, session duration | Platform activity |
| Communication Data | Support chat records, emails sent to us | Customer service interactions |
We only collect data that is strictly necessary for the stated purposes. Gempak99 does not collect sensitive data such as your health information, religious beliefs, or political views.
Every piece of data we collect is used solely for legitimate, pre-defined purposes. The following are the primary purposes for which gempak99 uses your personal data:
Data Minimisation Principle: Gempak99 adheres to the principles of data minimisation — we only use your data to the extent necessary for the stated purposes and will not process it for any other purpose without prior notice and your consent.
Gempak99 does not sell your personal data. However, in certain situations, we may share your data with carefully selected third parties as follows:
Gempak99 do not share your personal data with third-party advertisers, marketing companies, or any entity that has no legitimate business need related to our services.
Gempak99 continuously invests in security infrastructure to ensure your personal data is protected at all times. The security measures we implement include:
While we work hard to protect your data, no security system can guarantee absolute protection against all cyber threats. We encourage you to take your own precautions as well, such as using a strong password and never sharing your login credentials with anyone.
The Gempak99 website uses cookies and similar technologies to enhance your experience. Below are the types of cookies we use:
You can manage cookie settings through your internet browser. However, disabling certain cookies may affect the functionality of some parts of the platform.
Gempak99 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law. Our data retention guidelines are as follows:
Under Malaysia's Personal Data Protection Act (PDPA) and Gempak99's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or outdated data we hold on record.
You may request deletion of your data, subject to legal obligations that may prevent immediate removal.
You may request that we restrict the processing of your data under certain circumstances as provided by law.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without conditions.
To exercise any of the above rights, please contact our data protection team via email or live chat. We will process your request within 14 business days. For more complex cases, this period may be extended to up to 30 days, with prior notice given to you.
Gempak99 is a platform exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided their personal data to us without the knowledge of a parent or legal guardian, please contact us immediately. We will take action to delete such data as soon as possible upon being notified.
The Gempak99 platform may contain links to third-party websites in certain contexts. Please note that this Privacy Policy applies solely to the Gempak99 platform. We are not responsible for the privacy practices or content of any external websites you visit via those links. We encourage you to read the privacy policy of every website you visit.
Gempak99 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technological developments, or improvements to our business practices. Any material changes will be communicated to you via a prominent notice on our website or via your registered email address.
The last updated date will always be displayed at the top of this document. We encourage you to review this page periodically. Your continued use of the gempak99 platform following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Gempak99 handles your personal data, please contact our team through the following channels:
Our Commitment: Gempak99 takes every privacy-related complaint seriously. We will thoroughly investigate each inquiry and provide you with a clear, meaningful response. Your trust is the foundation of the long-term relationship we deeply value.
Play safely and confidently at Gempak99. Your privacy is protected at all times — register now and enjoy a secure, fun, and responsible wagering experience.
This platform is for users aged 18 and above. Bet responsibly.